1. How do I place an order?
1. How do I place an order?
To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Then proceed to checkout, where you'll enter your shipping and payment information to complete the purchase.
2. What payment methods do you accept?
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), and sometimes alternative payment methods like Phonepe, PayTM or Google Pay.
3. How can I track my order?
3. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.
4. Do you offer international shipping?
4. Do you offer international shipping?
No, we offer only national shipping within India. During the checkout process, you can select your State for shipping, and the shipping cost will be calculated accordingly.
5. What is your return policy?
5. What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within [7] days of receiving it for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
6. How do I contact customer support?
6. How do I contact customer support?
You can contact our customer support team via email at [support@camstore.in] or through our contact number at [+91 8939 66 2222] on the website. We strive to respond to all inquiries within 24 hours.
7. Are your products User friendly?
7. Are your products User friendly?
We prioritize sustainability and eco-friendliness in our product selection. Many of our items are made or sourced from suppliers with sustainable practices. Look for our eco-friendly label on product pages for more information.
8. Do you offer discounts for bulk orders?
8. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk or wholesale orders. Please contact our sales team at [support@camstore.in] or [+91 8939 66 2222] for more information and to discuss your specific needs.
9. How can I stay updated on new arrivals and promotions?
9. How can I stay updated on new arrivals and promotions?
To stay updated on new arrivals, promotions, and exclusive offers, you can sign up for our newsletter. Alternatively, you can follow us on social media platforms like Instagram, Facebook, Twitter, Pinterest, YouTube and Linked In.
10. Can I cancel or modify my order after it's been placed?
10. Can I cancel or modify my order after it's been placed?
We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once the order has been shipped, we may not be able to make changes.
