How do I place an order?
How do I place an order?
To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Then proceed to checkout, where you'll enter your shipping and payment information to complete the purchase.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, UPI (Unified Payments Interface), Partial Cash on Delivery (COD), Wallets (PhonePe, Google Pay, Paytm, etc.), EMI options for eligible credit cards.
How can I track my order?
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.
How do I cancel or modify my order?
How do I cancel or modify my order?
Orders can be canceled within 24 hours of placement by contacting our support team. After that, we cannot modify or cancel the order.
What is your return policy?
What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within [7] days of receiving it for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
How do I contact customer support?
How do I contact customer support?
You can contact our customer support team via email at [support@camstore.in] or through our contact number at [+91 8939 66 2222] on the website. We strive to respond to all inquiries within 24 hours.
What should I do if I received a damaged or incorrect item?
What should I do if I received a damaged or incorrect item?
We're sorry for any inconvenience caused. Please contact our customer support team support@camstore.in immediately with your order number and photos of the damaged or incorrect item, and we will resolve the issue promptly.
Are your products authentic?
Are your products authentic?
Yes, all our products are 100% authentic and sourced from trusted manufacturers. We guarantee the quality and authenticity of every item sold on our store.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
You can update your shipping address within 24 hours of placing your order. Please contact customer support as soon as possible.
How do I contact customer support?
How do I contact customer support?
You can reach our customer support team by email at support@camstore.in or by calling us at +91 89 39 66 2222. Our team is available from 10 AM to 6 PM, Monday to Saturday.