1. 7-day refund policy:
- At CAMSTORE INDIA, we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not entirely happy with your purchase, we offer a simple and easy 7-day refund policy.
2. Eligibility for Refund:
- To request a refund, please contact our customer support team at support@camstore.in. Please include your order number, the item(s) you wish to return, and the reason for the return. We will provide you with instructions on how to return the item.
3. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service for returns, and we are not responsible for lost or damaged return shipments.
4. Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
5. Late or Missing Refunds:
- If you haven't received a refund within a reasonable timeframe, please check your bank account or contact your credit card company. It may take some time for the refund to be officially posted. If you've done this and still have not received your refund, please contact us.
6. Cancellation Policy:
- You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer support team at support@camstore.in. We will make every effort to accommodate your request. Once an order has been processed and shipped, it cannot be canceled.
7. Changes to this Policy:
- Camstore reserves the right to update or modify this refund and cancellation policy at any time without prior notice. Changes will be effective immediately upon posting to the website.
By making a purchase from Camstore, you agree to the terms outlined in this refund and cancellation policy.
Thank you for choosing Camstore!